Founded in 2007, 1st Choice Service Group provides exceptional heating and cooling services in the Asheville area. We have a professional, knowledgeable and fully trained staff, so you can trust in the quality of our work. We’re committed to getting the job done quickly and correctly 100% of the time.
We carry innovative, high-end Lennox® products that will help your HVAC systems run more efficiently and more reliably than the competition. Pair high-technology products with our outstanding repair and maintenance service, and you’ve found a match made in HVAC heaven. Our friendly technicians make repair challenges look easy – so you’ll be able to get back to a relaxing and comfortable home in no time. We aim to exceed your expectations by providing you with a quality product, industry expertise and outstanding customer service.
At 1st Choice Service Group, we have four foundational pieces to our business that permeate everything we do:
Conduct: We will conduct our business with the highest of integrity.
People Matter: Customers, vendors, team members…everyone matters.
Expect Excellence: From ourselves and our team members.
Higher-Being: We are Christ followers. He ultimately guides our lives.
Your whole-home comfort is our priority. That’s why we service all makes and models of heating and cooling equipment and offer service seven days a week, minus the five major holidays.
At 1st Choice Service Group, we treat people the way we would want to be treated and wholly believe in treating people fairly. When you’re searching for a heating and cooling company in Asheville to meet your heating and cooling service and product replacement needs, know that you can trust us. Give us a call at (828) 483-4643 or schedule an appointment online to learn more.
Randall is a native of Virginia, then moved with his family to North Carolina in his early teens. Randall enlisted in the Marine Corps immediately after school in 1983 and served actively for 12 years. It was during his time in the Marines where he began his heating and air conditioning career, and when he got out in 1995, he got a job at a local company and worked his way up to service manager.
Shortly after leaving the Marines, Randall enlisted in the Air Force Reserves. He is still active in the reserves and serves as a Chief Master Sergeant in the 41st Aerial Port Squadron.
Randall lives in Haywood County with his wife Robin and has two daughters, Debra and Emili Pickenpaugh and stepson Daniel Pettus.
Chris is a native of Western North Carolina. He was born in Spruce Pine, NC and lived in the surrounding area until 2000, when he relocated to the Asheville area. Chris worked in the mortgage industry where he met Randall in 2001. They worked together at 1st Choice Mortgage Corporation, a retail mortgage company owned by Flick Mortgage Investors out of Miami, FL.
After several years in the corporate world, Chris and Randall decided to leave the mortgage company and open up their own business. Within one year of opening the own mortgage company, the financial collapse occurred.
In 2004, Chris obtained his general contracting license and started building homes in Western North Carolina. Just before the financial crash occurred, Randall and Chris decided to combine Chris’s building license and experience with Randall HVAC license and experience, and 1st Choice Service Group, Inc. was born.
Chris lives in Haywood County with his wife Julie and stepchildren Kayleigh, Cameron, Karsyn, and Mary Kathryn. He has three children and four grandchildren.